TUANTY App Support

Need help with your TUANTY account, pet profile, health records, recipes, community activity, privacy request, or veterinarian verification? Contact our support team at info@tuanty.com.

In-App Support

Signed-in users can open TUANTY → My → Support to create a support request and follow replies.

What to Include

• Your App version and build number.
• Your device model and operating-system version.
• The approximate time the issue occurred.
• The steps that led to the issue.
• A screenshot that does not expose passwords, verification codes, tokens, payment information, or another person's private information.

Never send your password, SMS or email verification code, Firebase token, App Check token, payment details, or private keys. We normally respond within 1–3 business days.

Privacy and Account Requests

For privacy questions, data access, export, correction, or account deletion, use the privacy controls in the App or email info@tuanty.com.

Safety Notice

TUANTY provides informational pet-care records and nutrition-planning tools. It does not provide veterinary diagnosis, treatment, or emergency advice. Contact a licensed veterinarian for medical concerns. For an emergency, contact a local emergency veterinary service immediately.

Provider: Tuanty Tech Inc
Address: 1555 California St, Unit 341, Denver, CO 80202, United States
Email: info@tuanty.com